I have included an info graphic that is a base for IoT. One cannot exclude the adoption of any UX strategy without concentrating on future goals around the Internet of Things. The scope of this is enormous. It poses questions about infrastructure, security, adoption and most importantly, “How does one accomplish the filtering, usage and value with the enormous amount of data that will exist?”

A growing adoption and awareness of the smart city concept by an expanding set of government leaders. Not only does IDC see more demand for strategy development and implementation road maps, but the requests come from cities, counties, states and central/federal government agencies. By 2017, at least 20 of the world’s largest countries will create national smart city policies to prioritize funding and document technical and business guidelines.

A high variability in understanding the impact of the Internet of Things (IoT) and the benefits and challenges that must be considered from new types of mobile and connected things (drones, wearables, connected cars). We continue to see many of the same cities investing in the smart city IoT, but even for cities with pilot projects, there is a lack of citywide strategy at the level of guidelines for implementations. As such,  90 percent of cities worldwide will lack a comprehensive set of policies on the public and private use of drones, sensors and devices. This will result in increased privacy and security risks. Similarly, we see a more acute and faster adoption of public safety and transportation IoT investment, often without a strategic framework, which I believe, will lead to more project risk and wasted spending.

Information from social media, crowdsourcing and sharing economy companies will havea greater impact on cities. Cities are grappling with how to ingest this data into systems and put it to use. Not only is this data unstructured in the form of text, video, images and audio, but it also comes from a variety of sources that exist independent of government. This presents a challenge since data from these sources can be highly relevant and useful for improving government services. The Waze traffic app is a great example of this — crowdsourced traffic information for commuters, if integrated with systems in the transportation management center, would help operators update digital signs more quickly, potentially adjust traffic signals and dispatch responders more quickly.


But getting this information into existing systems is not a simple task.